Hospitality Front Office Agents

• Greet guests upon arrival and provide prompt check-in and check-out services
• Manage reservations, answer inquiries, and provide information about the property and local attractions
• Handle guest requests and complaints in a professional and courteous manner
• Maintain an organized front desk area and ensure all necessary documentation is complete
• Process payments and handle cash accurately
• Collaborate with housekeeping and maintenance teams to ensure guest satisfaction

• Previous experience in a hospitality or customer service role is required.
• Strong communication and interpersonal skills
• Excellent organizational skills and attention to detail
• Ability to work effectively in a fast-paced environment
• Proficient with computer systems and booking software
• Preference will be given to candidates who speak multiple different languages.
• Flexibility to work various shifts, including evenings, weekends, and holidays

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