Technical Accounts Operator

• Hybrid working with 35-hrs working week
• Performance bonus
• Additional benefits

• Manage the monthly settlement cycle for client receivables and payables, ensuring timely collection and minimisation of aged debt.
• Prepare, validate, and issue inward and outward settlements in line with contractual and technical account requirements.
• Monitor, chase, and resolve outstanding debt, unallocated cash, and client feedback within agreed SLAs.
• Produce month-end management reports and compile data for insurance premium tax and levy submissions.
• Process premium and claims data and maintain accurate records within internal systems.
• Reconcile bank accounts and allocate settlements accordingly.
• Identify data quality issues and work with relevant parties to resolve them.
• Liaise with underwriters, MGAs, clients, and internal stakeholders, including participation in meetings and due diligence activities.
• Escalate risks, settlement issues, and client concerns as appropriate.
• Ensure compliance with all applicable regulatory, sanctions, financial crime, and governance requirements.

• At least 2 years' experience in the insurance industry.
• Working knowledge of reinsurance settlements; Lloyd's market experience strongly preferred.
• Understanding of credit control and settlement processes.
• Strong numerical, analytical, and reporting skills.
• High proficiency in Microsoft Office, particularly Excel.
• Excellent organisational skills and ability to meet tight deadlines.
• Strong attention to detail and data accuracy.
• Effective written and verbal communication skills.
• Ability to build strong relationships with internal and external stakeholders.
• Flexible, proactive, and able to adapt to change.

Boston Link