Our client, a reputable pharmaceutical company based in Malta, is seeking a dedicated and professional Sales and Support Officer to join their team. This is an excellent opportunity for candidates with a background in administration or office support to develop their career in a dynamic and supportive environment. The successful candidate will be responsible for supporting the sales and technical support teams by ensuring efficient daily administrative operations, assisting customers, and maintaining an organized office environment. If you're looking to build a rewarding career in a forward-thinking pharmaceutical company, we encourage you to apply for this Sales and Support Officer position today. Join a team that values integrity, professionalism, and your development. Take the next step in your career and submit your application now!DUTIES AND RESPONSIBILITIESSales & Customer Support: prepare quotations, purchase orders, sales orders, and invoices. Respond to customer inquiries and assist in preparing sales offers and tender submissions.Records Management: maintain an organised electronic filing system of all business-related documents.Inventory & Order Coordination: Monitor stock levels, coordinate reorders, and coordinate with the supply chain team on order status, tracking, deliveries, and freight quotes.Reporting & Data Management: Assist with sales reports, forecasts, budgets, inventory. Manage data input for Sales Funnel Management and Service Report Management systems.Customer Transactions & Onboarding: Process customer transactions, verify data accuracy, and ensure payment terms are correctly applied. Communicate with clients to resolve missing information or queries. Support the onboarding of new clients and assist in resolving customer concerns.Service Planning: Schedule preventive and corrective maintenance in line with service contracts.Communication: Coordinate with internal teams, customers and external partners as necessaryCompliance: Ensure adherence to company policies, procedures and regulatory requirements.CANDIDATE PROFILEPrevious experience in administration or office support, ideally within the pharmaceutical industryStrong organisational and communication skillsProficient in MS Office applications and administrative toolsAbility to work independently and as part of a teamAttention to detail and high level of accuracyFluent in English; additional languages would be advantageousDue to the high volume of applications received at GRS Recruitment, only shortlisted candidates will be responded to.To apply for this position, please email your CV to Sarah Micelli, quoting the above job reference or call +356 27780664 for further information.
