An established iGaming company based in Pietà, Malta, is currently looking for a Danish Speaking RG Analyst to join their team. This is a great opportunity for someone who is genuinely passionate about iGaming and committed to promoting safe and responsible play. You’ll play a vital role in identifying risk behaviours and helping players maintain a healthy relationship with gaming.This is a fully office-based role, offering a salary of €28K + a 10% performance bonus.Role and ResponsibilitiesCommunicate with players via email and phone regarding RG-related issuesAssess reports to identify signs of addictive behaviourFollow internal RG procedures to provide appropriate player supportRegularly monitor flagged accounts (daily, weekly, and monthly reviews)Escalate complex cases to senior managementRecommend improvements to existing RG processes and workflowsSkills and ExperienceNative-level or fluent Danish (spoken and written) – non-negotiableFluency in English at a C1+ levelMinimum of 1 year of experience in iGaming Customer SupportStrong communication skills with a high level of empathyStrong attention to detail, with an analytical and positive mindsetGenuine interest in RG and complianceAbout the RoleAnnual salary of €28K + 10% performance-based bonusOffice-based role on a shift basisRelocation supportOn the job trainingBirthday leaveHealth insuranceWellness allowanceFresh daily meals at the officeApply with your CV in English, please.*JobMatchingPartner Limited is a recruitment agency licenced in Malta, EU with licence no EA00340-2024. We act on behalf of clients based in Malta and elsewhere. JobMatchingPartner does not share your personal details with any third party without your written consent.Owned and operated by JobMatchingPartner Limited since 2019. Registered office: Centris Business Gateway II, Level 2G, Triq is-Salib Ta' L-Imriehel, Zone 3 Central Business District Birkirkara CBD 3020 MALTARecruitment Licence EA00340-2024 issued by the D.I.E.R. in Malta Company Reg C93587
