OPERATIONS MANAGER

Naxxar, Malta Island
€21,600-46,000 per year
Permanent
Full-time

23 days ago

FULL TIME
IN-NAXXAR, MALTA
FULL DAY
11 September 2025
Ref: 421919

Our Team is Growing! Our team needs an energetic & motivated manager to see to the day-to-day Operations of our healing clinic!OPERATIONS MANAGER: A Clinic Operations Manager is responsible for overseeing the daily operations of a healthcare clinic, ensuring that it runs efficiently and effectively. This role involves a variety of responsibilities, including: 1. Staff Management: Hiring, training, and supervising clinic staff, including administrative personnel and healthcare providers. Ensuring that staff are motivated and perform their duties effectively. 2. Financial Management: Managing the clinic's budget, including finances related to billing, insurance claims, and payroll. Monitoring financial performance and implementing cost-saving measures as needed. 3. Patient Care Coordination: Ensuring that patient care is delivered efficiently and effectively. This includes scheduling appointments, managing patient flow, and addressing patient concerns. 4. Compliance and Regulations: Ensuring that the clinic complies with healthcare regulations and standards. Keeping up to date with changes in healthcare laws and policies. 5. Quality Improvement: Implementing quality improvement initiatives to enhance patient care and operational efficiency. Analyzing data to identify areas for improvement. 6. Technology Management: Overseeing the implementation and maintenance of healthcare technology systems, such as electronic health records (EHR) and practice management software. 7. Communication: Acting as a liaison between the director, staff, patients, and other stakeholders. Facilitating communication within the clinic and with external partners. 8. Strategic Planning: Assisting in the development and execution of the clinic's strategic goals and objectives. Identifying opportunities for growth and expansion. Overall, a Clinic Operations Manager plays a crucial role in ensuring that the clinic operates smoothly, providing high-quality care to patients while managing resources effectively. Additional Information: Contracts: Understand terms and enforce policies & competency to reach expectations. Inform Director of team member performance monthly & determine course of action Current HR folder & Bonus Structure Probation Period Termination of Contracts GDPR & Patient Confidentiality Induction Process, Performance Reviews, Competency Reports for employees (Initial, Quarterly Reports, additional as necessary to maintain performance levels and expectations). Monthly Progress Reports Goal Setting Recruiting: doctors/therapists/staff Due diligence: chart completion, insurances, task completion, monthly reports, etc. from team members Each Team Member contributes organisation that resonates with them - - collaboration efforts or sponsorship of events. Weekly/Monthly/Quarterly Expectations & Performance Reviews Schedules: Employees & IC’s; during peak hours & admin hours ensure staff is relevant to Tasks, Task Completion: Goals and Deadlines. P&P: Company Handbook, systems & processes (technology, communications), Ambassador Programs, Healthcare Programs Payroll: monthly report presented; requested modifications to improve monthly performance; gather information regarding payroll; balance schedules to suit operational needs of the organisation. Monthly Reports: clinic(s), practitioners, services Collaborations: Clinic Ambassador Programs, Posture Programs, Sports Performance, Brain Development in Kids, Gut Restoration, Midlife Movement, Products, Private Hospitals (Radiology/Labs/Diagnostics), Public Sector Healthcare Practitioners Marketing Directives to team: Ensure content is being created to help Team Members Thrive in Practice. Manage Clinic Ambassadors Community Outreach: Events (sports events, marathons, wellness expo’s), Speaking Events (Academic, Corporate, Social), Networking Events Public Health Initiatives: Posture Programs, BIG Kids, Type II Management Website Updates: Bi-Weekly Blog Management (Team Member Spotlight, Patient Education Info, Upcoming Programs, etc.) Patient Communications: Email Updates, Socials, Platforms Compensation: Full-time, Monthly Salary: 1800-3600 euro/month Performance Based Commission: Overall Clinic Performance following Probation PeriodProfilesCompetencies

Manage financial means of the organisation, institution or company
Draw up activities report of an organisation, institution or company. Draw up an improvement strategy
Draw up inspection report and submit to institution officials/professional practitioners/organisations
Represent the organisation and carry out communication actions with actors at the socio-economic level
Organise functioning of the organisation

Past ExperienceOccupationExperience(months)MANAGER, HEALTH SERVICES12Driving LicencesTypeDRIV. LIC. B / B(auto) - CARApplyPlease be aware that you will be submitting the Application as and that your CV will be part of your application. For additional information, use the message box below.Message to employerYou must complete the account profile creation to be able to apply for a course.

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