Risk and Fraud Analyst

Pentasia View all jobs

  • Sliema, Malta Island
  • €38,000 per year
  • Permanent
  • Full-time
  • 2 days ago
Risk and Fraud AnalystLocation: MaltaSalary: €38,000Schedule: Monday to Friday (occasional weekend support)OverviewWe are looking for a Risk and Fraud Analyst to join a fast-paced B2C iGaming environment. This role focuses on real-time monitoring of player activity, identifying suspicious behaviour, and preventing bonus abuse and multi-accounting rather than deep payment investigations or banking-style fraud work.You will work closely with Customer Support and Risk to review accounts, apply restrictions where needed, and make quick, practical decisions that protect the platform while maintaining a smooth player experience.Key Responsibilities
  • Monitor player activity across the casino and sportsbook to identify irregular patterns, bonus abuse, multi-accounting, and affiliate fraud
  • Conduct KYC checks and follow up on verification requirements in line with market standards
  • Apply account limits, restrictions, and closures based on risk indicators
  • Review deposits and withdrawals from a risk perspective, escalating only where necessary (this is not a payments operations role)
  • Analyse gameplay behaviour such as betting patterns, frequency, and game usage to detect manipulation or advantage play
  • Respond to live alerts and operational risk triggers in a timely manner
  • Collaborate daily with Customer Support on account reviews and transaction queries
  • Maintain clear internal records of actions taken and support ongoing risk reporting
An ideal candidate brings
  • Multiple years of experience in Customer Support within iGaming, with hands-on exposure to fraud/risk tasks
  • Strong understanding of bonus abuse, multi-accounting, and player behaviour analysis
  • Comfortable working at a pace, handling volume, and making quick account-level decisions
  • Experience in smaller or mid-sized operators is preferred
  • Practical KYC knowledge and familiarity with common fraud tools
  • Fluent English required; French and Portuguese are a plus
  • Strong Excel and general data handling skills
Nice to Have
  • Exposure to both casino and sportsbook environments
  • Experience with affiliate fraud or gameplay-specific abuse cases (e.g. advantage play patterns)

Pentasia