FRONT OFFICE AGENT

Saint Julian's, Malta Island
€13,250 per year
Permanent
Full-time

16 days ago

FULL TIME
SAN GILJAN, MALTA
FULL DAY
18 September 2025
Ref: 422179

We’re looking for passionate and hardworking professionals to join our team in Malta! Full-time positions availableDuties & Responsibilities: Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) Greet and welcome guests Answer questions and address complaints Answer all incoming calls and redirect them or keep messages Receive letters, packages etc. and distribute them Prepare outgoing mail by drafting correspondence, securing parcels etc. Check, sort and forward emails Monitor office supplies and place orders when necessary Keep updated records and files Monitor office expenses and costs Take up other duties as assigned (travel arrangements, schedules etc.) Qualifications & Skills: Proven experience as front desk representative, agent or relevant position Familiarity with office machines (e.g. fax, printer etc.) Knowledge of office management and basic bookkeeping Proficient in English (oral and written) Excellent knowledge of MS Office (especially Excel and Word) Strong communication and people skills Good organizational and multi-tasking abilities Problem-solving skills Customer service orientation High School diploma; additional qualifications will be a plus We Offer: Welcoming Environment Health Insurance Cover Interesting career opportunity and professional growthProfilesCompetencies

Put telephone calls through to clients
Register reservations and allocate occupation of rooms, apartments, bungalows...
Collect clients' remarks on quality of reception, equipment, personnel
Inform customer about organization services and reservation procedure
Register follow-up data of activities (reservation/cancellation/sales...). Draft daily statistics reports (occupancy/average price...)

Past ExperienceOccupationExperience(months)RECEPTIONIST, HOTEL12Driving LicencesNo Driving Licenses required for this vacancyApplyPlease be aware that you will be submitting the Application as and that your CV will be part of your application. For additional information, use the message box below.Message to employerYou must complete the account profile creation to be able to apply for a course.

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