Sportsbook Customer Risk Analyst

• Identify anomalies and emerging trends in customer activity, and report them to the appropriate team.
• Conduct comprehensive analysis of Sportsbook reports, with a particular emphasis on customer behaviors.
• Manage Sportsbook customers, ensuring an optimized customer experience through an analytical approach.
• Mitigate risks from integrity matches, and questionable customers.
• Actively participate in the development of new strategies and tools to optimize the customer management process.
• Address queries and requests concerning customer limits and classifications.

• Possess an excellent understanding of Sportsbook betting principles.
• Have a determined and adaptable attitude, coupled with a strong passion for the sports betting industry.
• Continuously strive for improvement, with a willingness to learn new skills and knowledge.
• Exhibit a strong team spirit, working cohesively as a single unit.
• Demonstrate detail-oriented and strong analytical skills, maintaining quality and accuracy.
• Bring at least three years of experience in a sportsbook environment.
• Be prepared for a work schedule that aligns with the global sporting calendar, including night shifts, weekends, and public holidays.
• Be fluent in English and possess strong communication skills.
• Be willing to relocate to Malta.

• Hold a university degree, preferably in an analytical field.
• Have manual trading experience in any of the following sports: US Sports, Ice Hockey, Basketball, Volleyball, Handball, eSports.
• Possess solid knowledge of Microsoft Office applications, with a strong emphasis on Microsoft Excel.
• Demonstrate excellent organizational skills.

Betsson Group