Our client, a reputable private pharmaceutical company based in Malta, is seeking a dedicated Commercial Administrator to join their team. This is an exciting opportunity to contribute to a growing organisation that values professionalism and efficiency. With a tight knit team, this company prides itself on delivering high-quality products and maintaining a supportive work environment. The Commercial Administrator plays a key role in supporting the Commercial Team, ensuring efficient coordination between sales, customers, and internal departments. This role is essential to maintaining accurate records, strengthening customer relationships, and contributing to the smooth execution of sales operations.DUTIES AND RESPONSIBILITIESPrepare and process sales orders, quotations, invoices, and contractsMaintain and update customer and sales data within internal systemsAssist with sales reports, forecasts, logbooks and presentationsTrack sales activities, pipelines, and performance metricsAssist with sales reports, forecasts, and presentationsSupport with issuing reports relating to credit control and sending of statements to customersCoordinate with supply chain, finance, and quality teams to ensure timely order fulfillmentSupport customers with order status, documentation, and basic product informationSupport in the upkeep of accurate customer pricing, loyalty programmes and monitoring of marketing budget reportsUpdate sales portfolios as requiredResolve routine customer issues or escalate complex matters appropriatelyMaintain high standards of responsiveness and customer serviceIssue reports related to short-dated itemsLiaise between sales representatives and internal teams to ensure alignmentSupport onboarding of new customers and distributorsEnsure compliance with internal procedures, policies, and documentation requirementsOrganize and maintain sales files, records, and correspondenceSupport the obtaining of quotes and procurement of items required by the commercial teamSchedule meetings, prepare agendas, and take meeting notes when requiredSupport ad-hoc administrative tasks related required by the teamCANDIDATE PROFILEStrong organisational and multitasking skills.Excellent communication and customer service abilities.High level of accuracy and attention to detail.Proficiency in Excel, Outlook, and familiarity with CRM/ERP systems.Experience in sales support or administrative roles is an asset.Ability to work efficiently in a fast-paced environment.COMPANY BENEFITSA supportive and collaborative Commercial Team.Cross-functional exposure within a growing organisation.Engagement in commercial operations.Competitive employment package.Due to the high volume of applications received at GRS Recruitment, only shortlisted candidates will be responded to.To apply for this position, please email your CV to Sarah Micelli, quoting the above job reference or call +356 27780664 for further information.
