Compliance & Operations Executive

• Maintain and safeguard all management systems and external certifications held by the organisation, including ISO 9001, ISO 14001 and other applicable industry or regulatory standards
• Manage document control systems, registers, and compliance records with accuracy and consistency
• Coordinate internal audits and systematically track corrective actions to closure
• Support external certification and surveillance audits across all approved schemes and accreditations
• Maintain up-to-date records to meet regulatory, certification and operational standards
• Monitor compliance with internal policies and regulatory requirements escalating gaps to the Head of Compliance
• Support preparation for new certifications, renewals and scope extensions where required
• Ensure adherence to frameworks including data protection obligations

• Map business processes across departments to ensure clarity, accountability and alignment with approved procedures
• Identify inefficiencies, duplication or gaps in process implementation
• Recommend structured improvements to enhance consistency, accountability and control
• Standardise procedures across departments and subsidiaries to ensure uniform application
• Align operational processes with management system and certification requirements
• Support digitalisation initiatives (ERP/workflow platforms)
• Ensure documented procedures accurately reflect operational practice and are properly implemented

• Support enterprise risk assessments
• Track non-conformities and ensure corrective actions are implemented within agreed timelines
• Work with department heads to reinforce internal controls and compliance discipline
• Facilitate structured policy reviews and updates
• Assist in monitoring compliance obligations arising from certifications and regulatory bodies
• Provide structured reports, dashboards and summaries

• Manage and maintain organised records, files, and confidential documentation
• Prepare professional reports, dashboards, presentations, and briefs
• Issue meeting agendas, coordinate submissions, record detailed minutes, and ensure action follow-up
• Track executive action plans, manage deadlines and ensure consistent follow-through
• Provide backup front office support when required

• Monitor performance against quality, compliance and operational metrics
• Support the preparation of management review inputs and certification performance summaries

• 3–5 years’ experience in management systems and certification environments (ISO and/or other regulated or accredited schemes)
• Demonstrated experience in maintaining structured processes and ensuring procedural compliance
• Experience in audit preparation and corrective action tracking
• Strong administrative and executive support experience
• Exposure to ERP, workflow or digital systems preferred
• Experience in technical services, engineering, construction or regulated environments preferred

• ISO Internal Auditor Certification (mandatory)
• ISO Lead Auditor (preferred)
• Knowledge of additional certification frameworks will be considered an asset

• Excellent written and verbal communication skills, with the ability to communicate clearly across all organisational levels
• Proven ability to prepare professional reports, presentations and documentation with a high level of accuracy and attention to detail
• Able to reinforce compliance expectations in a professional manner while building trusted relationships with stakeholders

• Strong ownership of responsibilities with the ability to manage tasks from initiation through to completion
• Demonstrated ability to track actions, manage deadlines and ensure timely follow-through without reminders
• Strong planning, prioritisation and task-tracking skills, with the ability to manage multiple priorities in a structured and disciplined manner
• Maintains accuracy and consistency across documentation, certification records and reporting

• Demonstrates unquestionable integrity and ethical behaviour
• Exercises sound judgement and maintains high standards of professionalism and discretion

• Strong analytical and critical thinking skills
• Understanding of governance principles, compliance frameworks
• Able to anticipate issues and support management with structured, practical solutions

• Comfortable using systems to manage documentation, corrective actions and compliance registers
• Uses digital tools to improve tracking, visibility and administrative control

• Embraces and upholds the company’s values, mission, policies and governance standards
• Demonstrates a proactive, solution-oriented mindset
• Strives for continuous improvement and operational discipline
• Acts loyally and professionally when communicating on behalf of Alberta Group
• Respects established structures while constructively reinforcing accountability

• The job holder will carry out duties as directed by senior management within the reasonable scope of the role
• Responsibilities may evolve in line with organisational, governance or regulatory requirements

Alberta