Credit Card Specialist – Operations
Accelerate
- Malta Island
- €30,000-35,000 per year
- Permanent
- Full-time
- Interesting Projects
- Great working Environment
- Great Remuneration Package
- Overseeing tasks related to onboarding new clients and collaborating with the Compliance department during the due diligence process.
- Ensuring accurate setup of client accounts (both consumer and corporate) in the Core System, including products, fees, and account details.
- Conducting initial checks on client documentation in adherence to relevant regulations.
- Processing daily payments through our Core and third-party systems.
- Communicating with Banking Partners regarding payments, queries, and associated matters.
- Managing client and product configuration within the Core System.
- Monitoring operational flows to ensure proper execution of processes.
- Serving as the main point of contact for client inquiries and escalating issues internally or to third-party providers when necessary.
- Conducting daily monitoring of customer transactions to uphold AML and CFT policies.
- Collaborating with Risk and Compliance Functions to identify, measure, and mitigate risks, including operational risks.
- Assisting in the development of operations policies, procedures, and guidelines.
- Managing and updating the Client Knowledgebase.
- Supporting the Chief Operations Officer with ad-hoc requirements.
- Controlling and executing manual transactions under operational policies and procedures.
- Undertaking other operational tasks as needed.
- Prior work experience in Fintech financial organizations, with knowledge of SEPA and SWIFT, is seen as a valuable advantage.
- A background of 1-3 years of experience in the banking or financial sector is preferred.
- Diploma in Finance, Banking or in a relevant field would be considered an asset.