English Speaker Customer Support Advisor
Cross Border Talents
- Valletta, Malta Island
- Permanent
- Full-time
- Handle customer inquiries and resolve issues via phone, email, and live chat.
- Provide accurate information about our products, services, and policies.
- Collaborate with other departments to address customer concerns and escalate complex issues when necessary.
- Maintain a high level of professionalism and customer satisfaction at all times.
- Keep detailed records of customer interactions and transactions.
- Fluent in English (both written and verbal).
- Previous customer service experience is required.
- Excellent communication and interpersonal skills.
- Ability to multitask and prioritize workload effectively.
- Strong problem-solving abilities and attention to detail.
- Tech-savvy with a good understanding of computer systems and software.
- Competitive salary and performance-based bonuses.
- Comprehensive training and ongoing support.
- Opportunity for career growth and advancement.
- Friendly and inclusive work environment.
- Employee benefits package, including health insurance and retirement plans.