Assistant Store Manager - Sports Brands

Hudson Group

Malta Island
Permanent
Full-time

25 days ago
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Role purposeSupporting the store manager in the daily business operations of the retail store. Conducting general tasks which include supervising, communicating, and carrying out store duties to ensure the efficient operation of the store.The key duties and responsibilities of the role are as follows:

Supervising, training, and motivating staff to perform at their ultimate best
Assisting the retail store manager in planning and implementing strategies to attract customers
Coordinating the daily customer service operations such as sales process, orders, and payments
Tracking the progress of weekly, monthly, and annual objectives
Monitoring and maintaining the store inventory
Evaluating employee performance and identifying hiring and training needs
Coaching and supporting new and existing sales associates in the store
Suggesting sales techniques and ideas with the team to increase sales revenue
Communicating with clients and evaluating their needs
Evaluating consumer behavior and adjusting product positioning
Producing reports and analysing and interpreting retail data
Making sure that all employees adhere to company’s policies and guidelines
Acting as a store representative and setting an example for the rest of the team
Ensuring a high quality/standard of work and service throughout

Core competencies, knowledge, and experience

A minimum of 2 years’ experience working in a retail store, ideally occupying a supervisory or leadership role
Familiarity with financial and customer service principles
Able to create and analyse reports, spreadsheets, and sales statistics
Proficient user of MS Office
Leadership and organizational abilities
Interpersonal and communication skills
Problem-solving attitude
Flexibility to work in shifts

Hudson Group