Danish-speaking Customer Support Agent - iGaming Company in Malta

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  • Valletta, Malta Island
  • Permanent
  • Full-time
  • 3 days ago
  • Apply easily
Start your next adventure under the Maltese sunImagine living on a beautiful Mediterranean island where every weekend feels like a mini holiday — surrounded by turquoise water, lively restaurants, and over 300 days of sunshine a year. Malta isn’t just a place to work — it’s a lifestyle. With its international community, vibrant culture, and laid-back coastal vibe, it’s no wonder so many people come here for a job and end up calling it home.About the roleOur client, one of the world’s most loved online gambling brands, is on the lookout for Danish-speaking Customer Service Advisors who thrive in a fast-paced environment and enjoy turning every customer interaction into a positive experience.You’ll be the friendly voice and helping hand for customers worldwide — assisting with betting, payments, and account queries via Live Chat, email, and phone. Your role will be all about providing solutions, guidance, and a world-class experience every time.This is a full-time position for someone adaptable, motivated, and ready to work in sync with the sporting calendar. Expect a varied schedule — evenings, weekends, and public holidays — but also the satisfaction of being part of something exciting and dynamic.RequirementsWhat we’re looking for
  • Native or fluent Danish, plus solid English communication skills (both written and verbal)
  • A passion for delivering exceptional customer service
  • Calmness under pressure and the ability to multitask like a pro
  • Problem-solving initiative and eagerness to take ownership
  • Openness to feedback and personal development
  • Strong computer literacy (experience with CRM systems is a plus)
  • Previous experience in a fast-paced customer service environment is beneficial
BenefitsWhat’s in it for you?Aside from a competitive base salary, our client offers an impressive range of perks designed to make your life in Malta even better:
  • Performance bonus and career development opportunities
  • Free gym access
  • Comprehensive private health insurance
  • Healthy office snacks to keep you energised
  • Your birthday off — because celebrations matter!
  • Regular social events and team activities to help you build lasting friendships on the island

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