Aviation Online – Assistant Manager
Centrecom View all jobs
- Mosta, Malta Island
- Permanent
- Full-time
- Support sales targets through market monitoring, reporting, and agency engagement.
- Maintain strong relationships with travel agents and corporate clients.
- Handle escalated customer/agent queries and ensure timely resolution.
- Coordinate marketing campaigns, promotions, and training activities.
- Oversee day-to-day office operations at Aviation Online's office and ensure policy compliance.
- Supervise staff and act as deputy in the Manager's absence.
- Monitor BSP and revenue reporting for Aviation Online's airline partners, and additional revenue streams generated within the department.
- Prepare regular sales, financial, and performance reports for principals.
- Strong knowledge of airline/GSA sales & operations.
- Excellent communication, negotiation, and relationship management skills.
- Analytical skills with experience in sales and financial reporting.
- Team leadership and staff supervision capabilities.
- Proficiency in MS Office and GDS systems (Amadeus, Sabre, Galileo, etc.).
- Diploma in Business, Aviation, or related field.
- Minimum 3 years' airline/GSA/travel industry experience (min. 2 years in a supervisory role).
- Knowledge of IATA, BSP, and airline industry compliance standards.
- Training and development
- Health insurance
- Mobile schemes
- Gym packages included
- In-house canteen serving different healthy food
- Monthly events
- Free on-site parking
- Staff discounts in over 50 businesses
- Dress down Fridays