Vendor Relations Supervisor

Vista Global View all jobs

  • Malta Island
  • Permanent
  • Full-time
  • 30 days ago
Job ProfileThe Vendor Relations team acts as the primary point of contact for the firm’s suppliers, ensuring effective flow of information between internal and external stakeholders, accurate maintenance of vendor master data and timely resolution of disputes. This role is a critical part of our AP process, strengthening our supplier relationships and ensuring smooth and accurate payments.Vista Global, the global business aviation group, integrates a unique portfolio of companies offering asset-light services to cover all aspects of business aviation, through its brands. The group's mission is to lead the change to provide customers with the most advanced flying services and the very best value, anytime, anywhere around the world.Your ResponsibilitiesWe are looking for a Vendor Relations Supervisor to join our headquarters in Malta. The Vendor Relations Supervisor acts as the deputy to the Vendor Relations Manager, ensuring team continuity and performance when the Manager is out of office. This is an exciting opportunity for an individual with strong leadership skills and a genuine interest in finance and aviation who is seeking a career within an international business.
  • Oversee the onboarding and maintenance of vendor records.
  • Provide day-to-day guidance and support to the Vendor Relations team, ensuring service levels and performance standards are consistently met.
  • Handle complex accounts payable-related queries that may be addressed to the Vendor Relations team.
  • Communicate proactively with vendors to anticipate requirements and effectively resolve disputes.
  • Act as a point of escalation for Vendor Relations Administrators and Specialists on vendor disputes and language-related issues.
  • Coordinate with other AP teams to provide vendors with accurate and timely information.
  • Collaborate with the Cost Control, Procurement, and other internal teams to ensure accurate and efficient resolution of disputes.
  • Maintain detailed records of disputes and resolutions for future reference and reporting.
  • Ensure compliance with data accuracy, Know-your-Vendor (KYV), and regulatory requirements.
  • Provide on-the-job training and mentoring for new team members to build knowledge and consistency across the team.
  • Monitor team performance and recommend improvements to increase efficiency, accuracy, and vendor satisfaction.
  • Contribute to process improvement initiatives, identifying opportunities to enhance efficiency and service quality.
  • Perform any other duties assigned by the management team from time to time.
Required Skills, Qualifications, and Experience
  • Minimum of 3–5 years’ experience in Accounts Payable or Vendor Management, including at least 1 year in a supervisory or team lead role.
  • Familiarity with accounting platforms and AP Automation Software (SAP and SoftCo preferred but not essential).
  • Strong leadership and mentoring skills, with the ability to motivate and develop team members.
  • Excellent organisational, negotiation, and decision-making abilities.
  • Strong analytical and problem-solving skills with high attention to detail.
  • Results-oriented team player who takes personal responsibility for outcomes, demonstrating initiative and ownership.
  • Ability to adapt to change and manage competing priorities in a fast-paced environment.
  • Commitment to continuous learning and process improvement.
  • Diploma or degree in Business Administration, Finance, or a related field desirable but not essential.

Vista Global