Front Office Assistant

Outreach Recruitment Agency View all jobs

  • Mellieħa, Malta Island
  • Permanent
  • Full-time
  • 15 days ago
  • Apply easily
We are looking for a reliable, polite, and presentable Front Office Assistant / Reservations Agent to join a busy visitor attraction team. This role involves working at the front desk (similar to a receptionist or ticket booth) and supporting guest reservations.Key Responsibilities
  • Greet and welcome guests in a professional and courteous manner
  • Handle front office tasks such as ticketing, check-ins, and guest enquiries
  • Manage reservations via phone, email, and online platforms
  • Assist with payments and issuing tickets
  • Maintain accurate booking records and update calendars
  • Provide information to visitors about services and the attraction
  • Coordinate with other departments as required
RequirementsFluent English (spoken & written) – essential
Additional European languages (Italian, French, Spanish, etc.) – an asset
Professional appearance and presentable demeanor
Friendly, helpful, and customer-oriented personality
Reliable, punctual, and responsible
Basic computer skills (MS Office, reservation systems, etc.)Previous front office, ticketing, or hospitality experience is a plus but not essential. On-the-job training can be provided.Benefits
  • Fun and dynamic working environment
  • Opportunity to work with international visitors
  • Full-time or seasonal contract
  • Training and development opportunities

Outreach Recruitment Agency