Customer Experience Agent - Danish speaking

Outreach Recruitment

Our client is seeking a full-time Danish speaking Customer support agent to join their team in the iGaming industry.Main Duties & Responsibilities:

Attend to customer queries via emails and Live Chat
Resolve any complaints in an effective and professional manner
Assist with customer verification process, documentation checks and other related processes
Give feedback to Management on any re-occurring issues
Promote the company's values and products
Assist with any other related departmental duties

Qualifications:

Previous experience in a similar position will be considered an asset, preferable in the iGaming industry.

Skills & Knowledge:

Applicants must be fluent in both Danish and English. Fluency in German is considered an asset
Excellent communication skills, both spoken and written.
Customer oriented.
Team-player.
IT skills (excel, outlook, etc)

Company Benefits:

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