db Group - Head of Spa

Mrieħel, Malta Island
Permanent
Full-time

7 days ago

DB Group is Malta’s leader in the Hospitality & Leisure sector, distinguished by its well-established portfolio including db Seabank Resort + Spa, db San Antonio Hotel + Spa, Pearl Spa, Hard Rock Café Malta, Starbucks, and a diverse collection of restaurants such as Aki, Amami, Nine Lives, Blu Beach, Westreme, Sonora, Tora, Manta, and Espiral.We are currently seeking a dynamic and experienced Head of Spa to lead and elevate our Spa operations across the Group, primarily based at db Seabank Resort + Spa.Role Overview:The Head of Spa will be responsible for the strategic leadership, operational excellence, and commercial performance of the Spa division. This role requires a visionary leader who can drive revenue growth, enhance guest experience, and ensure the highest standards of service, wellness innovation, and team performance.Key Responsibilities

Provide strategic direction and leadership for all Spa operations within the Group
Drive revenue growth and profitability, including pricing strategies, promotions, and service development
Ensure delivery of exceptional guest experiences aligned with DB Group’s brand standards
Lead, mentor, and develop Spa Managers and teams, fostering a high-performance culture
Oversee budgeting, financial planning, and cost control for Spa operations
Analyse KPIs, guest feedback, and market trends to identify opportunities for improvement and innovation
Develop and implement standard operating procedures (SOPs) and ensure compliance across all Spa locations
Collaborate with Marketing on campaigns, packages, and seasonal offers
Maintain strong relationships with suppliers and partners, ensuring quality and cost efficiency
Ensure compliance with health, safety, and hygiene standards in line with local regulations
Stay updated with industry trends, wellness innovations, and competitor benchmarking

About You

Proven experience in a senior spa leadership role (Head of Spa / Spa Director / Senior Spa Manager)
Strong commercial acumen with a track record of driving revenue and profitability
In-depth knowledge of spa, wellness, and beauty operations
Excellent leadership skills with the ability to inspire, develop, and manage teams across multiple locations
Strategic thinker with strong problem-solving abilities
Passion for delivering outstanding guest experiences

Job Requirements

Minimum of 5 years’ experience in Spa Management, with at least 2 years in a senior or multi-site role

Strong financial and analytical skills
Excellent communication and interpersonal abilities
Fluent in English (additional languages considered an asset)
Ability to work in a fast-paced, high-standard environment

db Group

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