Part Time Homeporting Assistants - 10th October

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  • Malta Island
  • Permanent
  • Full-time
  • 27 days ago
  • Apply easily
Job Type: Part-TimeJob Description:We are seeking enthusiastic and professional Part-Time Homeporting Assistants to join our elite 6-star cruise liner team. As a homeporting assistant, you will be the first point of contact for our guests, ensuring a seamless and luxurious embarkation and disembarkation experience. This is an exciting opportunity to work in a dynamic and fast-paced environment, interacting with guests from around the world.Key Responsibilities:
  • Assist with embarkation and disembarkation processes at designated ports
  • Provide excellent customer service and address guest inquiries and concerns with professionalism and courtesy
  • Guide guests through check-in, security, and boarding procedures
  • Assist with luggage handling, including tagging and directing to the correct areas
  • Communicate important travel and ship information to guests in a clear and friendly manner
  • Collaborate with port and ship staff to ensure smooth guest flow and resolve any logistical issues
  • Ensure that all safety and security procedures are followed
  • Provide local knowledge and recommendations to enhance guests' experiences during their stay
Requirements:
  • Must be 17 years or older
  • Excellent verbal communication skills with a strong command of the English language
  • Previous customer service experience is a plus, but not required
  • Professional demeanor and well-groomed appearance
  • Friendly, approachable, and able to remain calm under pressure
  • Must be able to stand for extended periods and perform light physical tasks (e.g., assisting with luggage)
  • Availability to work at various homeports and transport yourself to the port location
  • Must be eligible to work at the location of hire
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