Partnership Team Manager

Games Global Operations View all jobs

Swieqi, Malta Island
Permanent
Full-time

2 months ago

Overview:This role is responsible for the generation of increased revenue across the company customer base. This includes maximizing revenues from existing customers. The role also exists to continually review business development opportunities and manage customers in the most effective way possible. The position requires an excellent understanding of the e-gaming industry, relevant markets, competitors and customers. Effective customer management experience (ideally gained within the gaming industry) and excellent team management capabilities are prerequisites for the role. Responsibilities:KEY RESPONSIBILITIES & DELIVERABLES

Lead a small team of SPMs / PMs to achieve and exceed revenue target delivery, sharing knowledge and developing operational plans to support and track these targets
Accountable for team performance as well as delivering and exceeding personal targets
Monitor target progress, evaluate gaps, put strategies in place to ensure deadlines are met and keep internal stakeholders updated
Promotes and champions company values across all departments that the role interacts with
Solid understanding of commercial implications when entering into, sometimes complex, negotiations and the ability to execute them without support
Supports team with negotiations and ROI
ROI positive, with a deep understanding of our customers businesses and industry as a whole
Establishes operational objectives/plans and delegates to the team with overall management of day-to-day operations
Define strategic levers at operator level, market and group level
Support the team to identify and prioritise strategic levers
Provide support to the HoP through management of assigned projects, team training, and ensuring team targets align with strategic direction
Track and feedback on strategy progress to HoP
Educate internal stakeholders on product development direction
Maintain and build strong relationships with key contacts, including tier 1 customers and exec level contacts
Develop relationships across operator functions such as marketing and product teams
Hold strategic meetings with operators to review and update on project delivery
Responsible for completing team performance reviews, providing support to the team and assisting with team development

Qualifications:SKILLS COMPLEXITY AND CREATIVITY

Strong critical thinking with the ability to formulate action plans to mitigate risk/issues
Demonstrate a clear knowledge of how to generate results in a complex commercial environment.
Experience of upselling and revenue generation.
Ability to manage and develop a target driven, high performing team
Ability to drive and deliver results in a fast paced environment
Strong negotiation skills
Excellent customer management skills.
Ability to think strategically particularly with regards to problem solving / issue management.

BEHAVIOURSCompetitive

Open and honest
Respectful
Understanding our industry
Positively challenging through listening and asking questions
Adopting a customer first approach
Accountable

Adventurous

Thinking without boundaries
Embracing change
Failing fast and learning
Working well with others
Using best judgement
Resilient

Creative

Demonstrating a curious mindset
Learning from others
Committed
Living our business philosophy
Willing to share ideas
Collaborating with others

Agile

Adapting to change
Delivering on time
Challenging complacency
Learning from mistakes and making improvements
Seeking feedback
An agile learner and worker

🌟 Equal Opportunities StatementGames Global is committed to fostering a diverse and inclusive work environment. We are an equal opportunity employer and welcome applicants from all backgrounds, experiences, and communities. We do not discriminate based on race, colour, religion, gender, sexual orientation, age, national origin, disability, neurodiversity or any other protected status. Our dedication to promoting diversity, multiculturalism, and inclusion is clearly reflected across all our teams. Join us and be a part of an organisation that is truly committed to creating a level playing field for everyone.Kindly be aware that in order to be employed at Games Global, you need to be 18 years of age or older, in accordance with our industry requirements.

Games Global Operations

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