IT Customer Solutions Officer

The Latino Agent

Malta Island
Permanent
Full-time

1 month ago

If you’re skilled at problem-solving and thrive in a team environment, we have an excellent opportunity for you! We’re seeking an enthusiastic IT Customer Solutions Officer to join our client and make a substantial contribution to delivering exceptional customer experiences. In this role, you’ll play a crucial part in aligning business needs with cutting-edge solutions, ensuring customer success through innovative technology.About The Client:Our client is a leading provider of innovative technology solutions, delivering cutting-edge IT services to businesses across various industries.Responsibilities:

Partner with clients to understand their specific needs and translate them into actionable technical solutions.
Collaborate with the team to develop, test, and implement Business Process Management (BPM) and Workflow software solutions.
Maintain comprehensive client solution documentation and ensure effective knowledge transfer.
Build strong relationships with clients, fostering trust and identifying opportunities to optimize their processes.
Provide ongoing support and guidance to clients throughout the solution lifecycle.
Participate in commercial activities and contribute to the success of client bids.
Stay up-to-date on industry trends and share your knowledge with the team.

Requirements:

A Bachelor’s degree in computer science or a related IT field.
Experience working with SQL is a definite advantage.
Strong technical skills, particularly in Azure, M365 or AWS portals.
Excellent communication and interpersonal skills, with the ability to effectively translate complex technical concepts to a non-technical audience.
Strong analytical and problem-solving skills with a detail-oriented approach.
Experience working in a collaborative team environment.
A desire to build and maintain strong client relationships.

If you meet the requirements and feel that this position is a fit for you, do not hesitate and apply for this role today!Namerequired fieldrequired fieldSurnamerequired fieldrequired fieldDate of Birthrequired fieldrequired fieldYears old:0 [{"field":"date_of_birth","logic":"greater_than","value":"0","and_method":"","field_and":"name","logic_and":"","value_and":""}]Field is required!Field is required!Country of origin

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