IT Support Associate

Żejtun, Malta Island
Permanent
Full-time

2 months ago

We are looking to expand our team! Join us as an IT Support Associate and be part of our specialized IT Team.Key Accountabilities Include:

Support the IT strategy in order to help the company meet its goals and long-term vision
Provide first-level support to internal users via the helpdesk system: both local and remote
Monitor proactively IT assets
Install, configure, and maintain IT hardware and software across various platforms
Follow infrastructure and security best practices
Liaise with vendors and other third parties
Educate our internal users on IT systems, IT policies and best practices
Provide out of office hours support through an on-call rotation system
Take ownership of tasks and projects assigned by the IT Manager

Key Requirements:

Diploma or bachelor’s degree in IT field
Minimum 1 year of IT Support experience
Proficient in English
Passion for learning new technologies
Analytical mindset with attention to detail

Bonus Skills/Certifications:

Vendor certifications (e.g., A+, CCNA, ITIL)
Experience with Microsoft 365, Windows Servers, Virtualization, Linux

This role requires the ability to work independently, prioritize under pressure, and collaborate effectively with the team. Strong written and verbal communication skills, along with fluency in English, are essential.If you're a team player, positive, and excel in a fast-paced environment, we’d love to hear from you!Apply now to be part of a family business committed to long-term impact and core values.

Toly

Apply Now