
Team Leader
- Marsaskala, Malta Island
- Permanent
- Full-time
- Act as a point of reference for support staff to ensure compassionate, high-quality care for service users.
- Assist the Manager in daily operations, including organizing documents such as timetables, attendance records, schedules, feedback forms, and KPIs.
- Support the Manager in delivering staff supervision, coaching, and performance reviews with a focus on reflection and empowerment.
- Assist with staff onboarding, mandatory training, and ongoing professional development.
- Promote a respectful, collaborative, and positive team culture.
- Support the smooth running of the programme in the Manager’s absence and perform additional duties as required.
- Provide hands-on support to team members on the floor when needed.
- Support the Manager in overseeing daily operations of the STAR programme, ensuring alignment with best practices and individual care plans based on active support.
- Monitor service user engagement in activities, adjusting approaches to meet sensory, physical, and cognitive needs in collaboration with the multidisciplinary team.
- Ensure health-related needs (e.g. feeding, toileting, medication, mobility) are met according to individual care protocols.
- Attend meetings with parents/guardians and professionals, particularly during service user onboarding and as needed.
- Maintain accurate documentation of daily activities, incidents, progress, and care interventions in line with organisational policies.
- Assist in drafting programme-specific policies and procedures.
- Assist with organising staff and service user documentation (e.g. timetables, attendance, schedules, feedback forms, KPIs).
- Ensure the programme runs smoothly in the Manager’s absence and perform additional duties as required.
- Provide hands-on support to staff on the floor when needed.
- In possession of a qualification recognized at MQF Level 6 (Degree) in Social Science or in Disability Studies.
- Minimum of 3 years’ experience within the disability field (ideally cognitive / PMLD).
- High proficiency in English language (C1 Level - both spoken & written).
- Ten additional days of recess leave, calculated pro-rata (utilized during the months of August & December).
- Private health insurance scheme.
- Mental Wellbeing Programme.
- Study leave.
- Cloudigo Premium.
- Inspire Employee scholarship programme.
- The opportunity to shape and change processes.