Are you a customer-focused professional who enjoys helping people and ensuring they receive a seamless service experience? We are seeking a Service Advisor to act as the main point of contact for clients, supporting them throughout their vehicle maintenance journey. This role offers the opportunity to work closely with both customers and technical teams, ensuring requests are processed efficiently and every client receives professional, friendly, and high-quality service.In this role, you will handle customer enquiries, process requests, and maintain accurate logs of all interactions and updates in the system. You’ll manage communication across the customer base, follow up on service needs, and ensure that complaints are escalated and resolved appropriately. You will also identify opportunities to promote additional services, handle billing and cash transactions, and make sure all work authorisations and warranty procedures are correctly followed. Inspecting vehicles on arrival and prior to handover, guiding mechanics on authorised work, and closing pending job cards will be key responsibilities.Your contribution will be essential in maintaining strong customer relationships, supporting ongoing vehicle care, and ensuring that clients feel supported from start to finish. If you enjoy problem-solving, communicating with customers, and working in a fast-paced service environment, this role offers a meaningful opportunity to make a direct impact on customer satisfaction.We’re looking for someone who is organised, attentive to detail, and confident in handling customer issues with professionalism and care. Strong communication skills, a willingness to learn, and a sense of ownership over your work are essential. If you’re motivated, service-oriented, and eager to grow within a supportive team, we’d love to hear from you. Apply now by contacting Jake on 27794500/99002433.
