Operations Specialist
- Malta Island
- Permanent
- Full-time
- Helping with the smooth running of the gaming operation
- Ensure maximum uptime across all products, taking action to minimise disruption
- Analysing gaming activity swiftly, identifying areas where the offering needs to be corrected and where players need to be profiled.
- Monitoring website, forums, social media and communications from internal partners to assist with group operations.
- Investigate suspected fraudulent activities, collaborating with external and internal parties as required.
- Analysis of promotional mechanisms.
- With time, become a subject matter expert in the assigned domain and improve working practices and efficiency in that area.
- Experience working in a similar role within the iGaming industry
- Excellent knowledge of online casino
- Good understanding of sports betting
- Broad knowledge of betting, gaming and industry trends
- Be able to work unsupervised and under pressure
- Responsible and respectful
- Have a good eye for detail
- Strong analytical skills
- Ability to work a range of shifts across Monday - Sunday