Customer Care Agent (Maltese Speaking)

Centrecom

  • Mosta, Malta Island
  • Permanent
  • Full-time
  • 21 days ago
Join the #centrecom team.Centrecom is a trusted leader in the Business Process Outsourcing (BPO), offering various services worldwide. With a global footprint such as Malta, Fiji, and Australia, we partner with businesses and offer solutions to enhance their customer care experiences from handling inbound and outbound customer support to running a multilingual contact center that take care of questions and tech support.We are constantly on the lookout for target driven candidates who are either looking for their first job, or looking for a change in their position. If this is you, keep on reading!About the TEAMWe're a team of dreamers, problem-solvers, and all-around good vibes spreaders. We believe that customer support isn't just about solving problems-it's about creating memorable experiences. If you're someone who thrives on helping others, enjoys turning a frown upside down, and has a knack for making complex things simple, then this is the job for you!What do we offer?
  • A supportive, friendly work environment
  • Full training to help you succeed
  • Stability and growth
  • Fun team events and rewards
About the role.
  • Saving the Day: You'll be the first line of defense when our customers need help. Whether it's a question, an issue, or a moment of confusion, you'll swoop in with your superpowers to make everything right.
  • Listening Like a Pro: You'll be a customer's favorite person because you truly listen. Whether they're excited, frustrated, or just need a little guidance, you'll offer a warm, welcoming experience every time.
  • Customer Happiness Champion: You'll turn every interaction into a celebration of joy. No question is too small, no issue too big for you to handle with grace and a smile.
Requirements.
  • Languages: Fluency in both Maltese & English is mandatory.
  • Communication Skills: You speak clearly, write like a pro, and know exactly how to make things sound friendly and approachable, whether on the phone, via email, or chat.
  • Team Spirit: You're a team player who loves to collaborate and share ideas. You thrive in a supportive and inclusive environment where every voice is heard
  • Customer Service Tips: Previous work experience in similar roles will be considered an asset. Training will be provided to all candidates.
  • Technical Skills: Familiar with Microsoft Office programs such as Excel and Word.
Why you will LOVE it here.
  • Unlimited Free Coffee (Or Tea, We Don't Judge): You'll never run out of caffeine or good vibes here.
  • Growth Opportunities: We believe in promoting from within and offering chances to develop new skills. You'll never be stuck in one place here!
  • A Fun, Supportive Team: We laugh, we learn, we grow, and we always have each other's backs.
  • Feeling Appreciated: You'll get all the love for your hard work-because we truly value the role you play in making our customers happy!
We also offer:
  • Health insurance
  • Language bonus (if applicable)
  • Mobile schemes
  • Gym packages included
  • In-house canteen serving healthy food
  • Monthly events
  • Free on-site parking
  • Staff discounts in over 50 businesses
Interested? Fill out the form to get started!Or if you think this is not the right role for you, view our other vacancies or .Date created.31-03-2025Application deadline.30-11-2025Apply Now.

Centrecom