Maintenance Assistant Technician
- Malta
- Permanent
- Full-time
Duties & Responsibilities
- Test, wire and assist technician in charge in commissioning systems, close job cards and calls by tying workflow to schedule as per Company standards and clients requirements
- Assist in ensuring that all equipment required is according to the job card, client exigencies and system limitations
- Compile timely and proper documentation for any service and installation conducted by completing necessary forms, reports, logs, and records as per departmental procedures
- Make recommendations for improvements and upgrades to clients on site and pass on proposals to sales executives
- Make proper use of the field automation systems
- Cooperate with technical team and share information across the organization by using the right communication flows
- Apply appropriately mannered communication skills with clients, colleagues and superiors
- Comprehend customer requirements, provide high quality service and customer support during site visits
- Build positive relationships with customers, apply excellent customer care at all times and oversee the preservation of both the clients' and company's property and equipment
- Be aware of electrical, mechanical and chemical health and safety issues, also understand appropriate manual handling techniques.
- Attend any training provided by the Company and sit for the respective assessments accordingly
- Maintain customer's trust relationship by keeping service information confidential
- Follow all company's filed procedures and protocols
- Any other duties as may be necessary from time to time
- Possess good communication skills
- Meticulous attention to detail
- Demonstrate confidence in his/her ability
- Hold a respectful, courtesy and a positive attitude
- Ability to troubleshoot, test, repair and service technical equipment
- Familiar with mobile tools and applications
- Knowledge and experience in the service field
- Agile response to changes
- Excellent written and oral proficiency in both English and Maltese
- Possess a valid driving license
- Ability to work flexible shifts and to adapt to changing work schedules
- 2 reference letters
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