ICT Specialist

R77 Global View all jobs

  • Saint Julian's, Malta Island
  • Permanent
  • Full-time
  • 1 month ago
  • Apply easily
Role SummaryWere hiring ICT Specialists to provide high-quality IT support and ensure smooth operation of devices, networks, and collaboration tools in an iGaming environment. Youll support users, maintain systems, and help keep IT secure and reliable.Key Responsibilities
  • Provide 1st/2nd line support: laptops/desktops, mobile devices, M365, printers, conferencing, VPN, access.
  • Manage tickets, troubleshoot incidents, and meet SLAs with strong customer service.
  • Support onboarding/offboarding and access provisioning (least privilege).
  • Maintain device compliance: patching, antivirus/EDR basics, configuration standards.
  • Assist with network troubleshooting (Wi-Fi, switches, VPN, basic firewall coordination).
  • Maintain documentation and contribute to continuous improvement.
Requirements (Must-Have)
  • Hands-on ICT support experience within iGaming (mandatory).
  • Strong knowledge of Windows/macOS, Microsoft 365, and basic networking concepts.
  • Experience with identity/access workflows (Azure AD/Entra, MFA, groups, permissions).
  • Clear communication, ownership mindset, and ability to prioritise in busy environments.
Nice to Have
  • Intune/MDM experience, basic scripting (PowerShell), ticketing tools (Jira/ServiceNow/Freshservice).
  • Exposure to security best practices and compliance-focused IT operations.
What We Offer
  • Hybrid working in Malta
  • Stable, professional ICT environment with growth opportunities
  • A team culture focused on speed, service quality, and security

R77 Global