Ideal CandidateWe are looking for a Business Intelligence Analyst to join our Data team!What you will be doingSupport the Multibrand strategy by replicating and troubleshooting operational and lifecycle journeys as well as event mappings onto new brands.Support the Multibrand strategy by aligning player messages and welcome offers on new brands.Support CRM in cross sell campaigns for both the Multibrand and Superbrand strategies.Support CRM promotional campaigns in adhoc player lists, building journeys or aligning with developers to introduce new journey features.Support stakeholder requests for building, and/or maintaining any new or existing journeys.Identify and fix root cause of issues when journey bugs are flagged by business stakeholders.Interpret journey logs and data to troubleshoot issues and optimise performance.Monitor and analyse journey performance, implementing dashboard/s to track key metrics, identify issues proactively.Collaborate with the development team to define and deliver new journey features and enhancements based on business needs.Experience requiredSome experience working with data in a commercial or fast-paced environment, ideally within iGaming or a similar digital industry.Able to communicate clearly with technical and non-technical stakeholders.Basic understanding of analytical tools such as SQL or Python, and data visualisation platforms like Tableau or similar.Comfortable exploring system or journey logs to help identify and understand data issues or irregularities.Qualifications and skills requiredBachelor's or Master's degree in a relevant field (e.g., Mathematics, Statistics, Data Science, Economics, Computer Science, or a related discipline).Strong analytical thinking and problem-solving skills, with excellent attention to detailStart Date: Mid-March
