CREDIT CONTROL AND ADMINISTRATION CLERK

Valletta, Malta Island
€18,000-19,000 per year
Permanent
Full-time

18 days ago

FULL TIME
IL-BELT VALLETTA, MALTA
FULL DAY
10 May 2024

M. Demajo (Services) Limited, a subsidiary within the M. Demajo Group, is seeking to recruit a Credit Control & Administration Clerk to assist the Credit Controller and Head of Administration & Debt CollectionThe chosen candidate will be responsible to communicate with the debtors so that any outstanding debt is settled, whilst attending the reception and carry out any clerical duties. The role of the Credit Control & Administration Clerk will include: • Assisting in debt collection whilst maintaining contact with debtors and following up their accounts. • Making outbound calls and handling inbound calls to service accounts. • Overseeing the mailing of letters to customers to encourage payment of delinquent accounts and giving information to the Credit Controller to ensure that precaution is taken when selling to delinquent accounts. • Co-ordinating with the Credit Controller/Chief Financial Officer to examine the possibility of legal action for long overdue accounts. • Maintaining files, records, and journals to provide a chronology of collection activity for every overdue debtors account, and provide weekly, monthly and quarterly reports of collection results. • Answering telephone enquiries ensuring that the information given is accurate • To sort and distribute any mail/packages to the respective departments • Perform any other duties which may be assigned from time to time. The ideal Candidate must: • Have excellent verbal and written skills in both Maltese & English. • Be proficient in using Microsoft Office applications. • Possess excellent communication skills and customer focus approach. • Possess an O ’Level standard of education. Experience in the role will be considered an asset. All personal data will be treated in strict confidence.ProfilesIf multiple Education and Language Profiles are defined, please note that you must fit at least one of them, but not necessarily all.PROFILE 1LanguageReadingSpeakingUnderstandingWritingENGLISHMALTESECompetencies

Check actions performed; make recommendations
Coordinate department activities. Analyse monitoring instruments and make suggestions for improvement
Follow-up litigation files, administrative and commercial disputes concerning debt collections
Take telephone calls. Pass on calls to the desired interlocutors. Take messages
Monitor debtors' accounts and suggest appropriate solutions

Past ExperienceOccupationExperience(months)COORDINATOR, ADMINISTRATION, OFFICE ADMINISTRATION OR MANAGEMENT12Driving LicencesNo Driving Licenses required for this vacancyApplyPlease be aware that you will be submitting the Application as and that your CV will be part of your application. For additional information, use the message box below.Message to employer

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