BUTLER ASSISTANT

Valletta, Malta Island
€17,739 per year
Permanent
Full-time

22 days ago

FULL TIME
IL-BELT VALLETTA, MALTA
SHIFT
12 September 2025
Ref: 421975

Reporting to the Head Butler, the persons selected will seek to enhance our guests’ experience and provide them with a personalised service throughout their stay with us.

Greets and welcomes guests in a warm and professional manner. • Responds promptly and efficiently to guest inquiries, requests, and complaints. • Provides personalised attention and offers assistance throughout the guest’s stay. • Assists during arrivals and departures by providing welcome drinks and luggage handling for guests. • Prepares room arrangements and amenities for arrivals and ensures that in-house guest’s rooms have been serviced during morning shift. • Be aware of minibar setup and ensures that items have been changed and refreshed. • Organizes inventory stocks and reports to Head Butler/Butler Supervisor for items that are running out, items expiration date and condition. • Assists in the food and beverage delivery and service in guests’ suites. This includes setting up for private events such as lunches, dinners, and canapes parties. • Prepares all equipment necessary for guests’ excursions. • Be aware of the hotel’s dining options and menu selections. • Be up to date with guest’s food preferences and any allergies they may have. • Be up to date with guests’ preferences and requests, and liaise with other departments for laundry services, wake-up calls, spa bookings and any other special requests, supporting other departments for smooth day to day operation of the hotel. • Communicates with guests efficiently regarding their schedule of the day, and timings they wish to have their room serviced. • Collaborates with other teams to ensure consistent service delivery and seamless guest experience. • Maintains guest confidentiality and handles sensitive information discretely. • Carries out any other job-related duties and responsibilities as required.

ProfilesIf multiple Education and Language Profiles are defined, please note that you must fit at least one of them, but not necessarily all.PROFILE 1LanguageReadingSpeakingUnderstandingWritingENGLISHISCED Level: Upper secondary education - Level (3)Subjects:Subject Level Grade
WAITER
WINESWAITERCompetencies

Maintain and clean communal parts
Inform customer about organization services and reservation procedure
Welcome customers on their arrival. Deal with administrative formalities of their stay
Take customers' luggage, parcels to their room, suite, vehicle
Welcome and settle customer in
Clean and clear the working area (equipment, accessories...)
Co-develop national health care policy (control expenses/services/prevention campaigns). Create communication strategy

Past ExperienceOccupationExperience(months)PORTER (HOTEL)12Driving LicencesNo Driving Licenses required for this vacancyApplyPlease be aware that you will be submitting the Application as and that your CV will be part of your application. For additional information, use the message box below.Message to employerYou must complete the account profile creation to be able to apply for a course.

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