Content Moderator German Speaking
Multilingual International Recruitment
- Qormi, Malta Island
- €22,000 per year
- Permanent
- Full-time
Our client, a rapidly growing Swedish tech company, provides cutting-edge content moderation services and tools to some of the world’s leading online marketplaces. With offices in seven international locations and a multicultural workforce speaking 17 languages, they are leaders in combining automation and human insight to keep online platforms safe and reliable.No prior experience is required – full training is provided!TasksAbout the RoleWe are seeking a German-speaking Content Moderator to support our moderation operations in Malta. You'll play a vital role in ensuring online content aligns with platform guidelines and contribute to a positive user experience.Key Responsibilities
- Review user-generated content (e.g., advertisements) in both German and English to ensure compliance with community standards.
- Respond to user inquiries via email with professionalism and empathy.
- Provide customer support across various marketplace-related topics.
- Attend ongoing training to stay informed on guidelines, trends, and moderation best practices.
- Collaborate with team members to maintain service quality.
- Share insights with management about recurring user concerns and suggest improvements.
- Propose updates to publication policies for a better user experience.
- Follow internal processes and uphold company values.
- Make informed moderation decisions in line with policies.
- Quick-thinking, adaptable, and reliable in a fast-paced setting.
- Attentive to detail with strong observational skills.
- Caring and motivated to help maintain a safe online environment.
- Interested in online marketplaces, digital platforms, or emerging technologies (a plus, not required).
- Prior experience in moderation or customer service is a bonus, but not essential.
- Gross monthly salary of €1,725.34 (€1,450 net)
- Biannual performance-based bonuses
- Monthly work-from-home allowance
- Private health insurance, including vision and mental health support
- Discounts at gyms, shops, and local taxis
- Free daily transport to the office from select Malta locations
- Discounted gym membership
- Up to €200 flight allowance
- 1–3 weeks of free accommodation on arrival
- Full relocation support from our friendly HR team
- Hybrid model: work from home or at our Qormi, Malta office
- Late shifts and weekends can be fully remote (latest shift ends at midnight)
- Clear paths to management and specialist roles
- Regular training and feedback
- "Refer a Friend" bonus program
- Additional vacation days
- Free coffee, tea, and fresh fruit at the office
- Engaging team events in a multicultural, supportive environment
- Make a real impact by helping to keep the internet safe
- Be part of a fast-growing tech company that values your input