DescriptionPosition at LeoVegas GroupABOUT THE ROLEAs a Product Manager in the Retention domain, focusing on customer communication, you will optimize and develop the communication way we have towards our customers. Working in the product area you are at the intersection of business, compliance, operations, development, and user experience. Gather and document requirements and prioritise them in alignment with the company and domain vision will be your responsibility. You will also define the product success metrics and set and evaluate targets in collaboration with the team and business stakeholders.YOU WILL BE RESPONSIBLE FOR:Setting the mission, vision, and product strategy for your market.Building an in-depth understanding of our customers, including their needs and whatmotivates their behaviours; and what communication channels that are best to reach though.Constantly explore new ways to optimise deliverability of our communication and the tools usedIdentify and realising value creation opportunitiesEstimating and scoping of activities along with the development teamsProactively reach out to compliance and other support functions in the organisation to make sure all internal as well as external requirements are met, interpreted in the right way, and developed.Working closely with our current external vendors for maintenance and new product discoveryReading, interpreting, and assessing technical documentation (API, etc.)Developing documentation to support the business functionsOUR SUCCESSFUL CANDIDATE WILL HAVE THE FOLLOWING:ESSENTIAL SKILLSExperience in Product ManagementYou know how to translate quantitative data, A/B-testing results, and qualitative insights into informed product decisions and roadmaps and communicate this to the company as a wholeA high level of analytical and problem-solving skills with strong attention to detail and a customer value-driven mindsetGreat communicational skills in English, both written and spokenNICE TO HAVESExperience from digital marketingExperience in using data visualisation tools such as Tableau, Datadog, etcExperience working with CRM tooling and user lifecycle managementWhy LeoVegas?LeoVegas is where the lions play… and work! A fun, agile and fast-paced environment connecting 1,000+ employees across 11 offices world-wide. We're culture-focused, so if you're an innovator, initiator and a team-player give us a roar and join the LeoVegas pride. Let's create the world's greatest iGaming experience!Compensation & BenefitsHybrid work policy4 weeks of Workation (T&C apply)Well-being allowance to support your active lifestylePrivate health insuranceDiscounts across a range of retailers, gyms, bars & restaurantsWe offer an employee assistance program that can provide help and guidance during challenging moments.For non-Malta residents, we offer a relocation package with 3 weeks of accommodation and flights.JOIN US!In our pride, we empower our teammates to find their roar and run with their wildest ideas. We don't wait for things to happen; we pounce and make it happen!Would you be a good fit for the Leo Pride - give us a roar!**As our company working language is English we'd like to see your CV in English please**
