Dutch Speaking Customer Support
- Msida, Malta Island
- Permanent
- Full-time
- Supporting users and answer their questions via email
- Reviewing and moderating ads and user-profiles, with high accuracy at a fast pace
- Participating in regular training sessions to learn and maintain expert knowledge of publication rules, market trends and moderation best practices
- Collaborating with your team members
- Providing feedback to managers on trends, common end-user mistakes and questions.
- Giving input on improvements of publication rules to improve user experiences
- No previous experience is required however some customer service experience would be ideal
- Candidates must have strong PC skills, have the ability to learn to use new computer tools
- Must have good communication skills as well as possess strong analytical skills together with decision making skills, attention to detail and empathy with customers.
- Dutch or Flemish language skills (advanced/proficient) and English language skills (conversational).
- Professional attitude, attendance attends work on time, able to work autonomously, meet deadlines, follow procedures and instructions.
- Passionate about making a difference.
- Flexible in working times.
- Work from home in Malta, hybrid set up
- Possibility to extend leave while working from abroad, within EU (up to 2 weeks)
- Team Performance Bonus, received twice a year, based on team performance
- Development and Career Opportunities
- Free transport to the office from certain areas in Malta
- Free Private Health Insurance cover (after probationary period)
- Discounts for Gym Membership, Taxi Services
- Free English Course
- Work from home allowance
We are sorry but this recruiter does not accept applications from abroad.