Responsible Gaming Analyst - Dutch Speaking
ComeOn Group
- Saint Julian's, Malta Island
- Permanent
- Full-time
- Working together with the team to uphold the day-to-day operations and investigate cases Escalated by CX and other operational teams.
- Taking part in the work of monitoring playing behaviour and making risk assessments.
- Interacting with at-risk players via email and phone.
- Effectively using the tools and the solutions for behavioural tracking available to enhance personal and team performance.
- Taking part in Responsible Gaming projects.
- Working on upholding and improving Responsible Gaming processes.
- Assisting in Responsible Gaming reporting.
- Excellent analytical and communication skills
- Proficiency in English and a native level of Dutch
- Problem-solving skills
- At least 1 year in iGaming, a minimum of 6 months in a customer-facing role
- Experience in effectively analysing player data and making inferences regarding risk warnings
- An understanding of the regulatory frameworks connected to the licences the company holds
- Attention to detail
- Interested in the psychology behind gambling and specifically problem gambling
- Flexible thinking
- A competitive remuneration package including a company bonus scheme! 💰
- Fantastic quarterly team events and weekly company events 😎
- A one-time bonus to help you set up a comfortable workstation at home (we’re truly Hybrid!)
- On top of our Hybrid work arrangement, up to 40 days a year to work fully remote from anywhere
- Wellbeing allowance
- A comprehensive, International Private Health Insurance
- Breakfast at the office on Tuesdays
- Lunch at the office on Mondays and Wednesdays