Spa Manager

• Oversee the daily operations of the spa, ensuring smooth and efficient service delivery.
• Manage, supervise, and motivate the spa team, including therapists and reception staff.
• Ensure a high standard of customer service and client satisfaction at all times.
• Manage staff schedules, appointments, and resource allocation.
• Monitor stock levels and manage ordering of spa products and supplies.
• Maintain cleanliness, safety, and hygiene standards across the spa facilities.
• Handle client feedback and resolve any issues in a professional manner.
• Support marketing initiatives, promotions, and spa packages to drive revenue.
• Monitor sales performance and work towards achieving business targets.
• Ensure compliance with health, safety, and operational procedures.

• Previous experience in a Spa Manager or supervisory role within the wellness, beauty, or hospitality industry.
• Strong leadership and team management skills.
• Excellent customer service and communication abilities.
• Good organisational and time management skills.
• Ability to manage operations in a fast-paced environment.
• Knowledge of spa treatments, wellness services, and products is an asset.
• Fluency in English; additional languages will be considered an advantage.

• Opportunity to work within a professional wellness environment.
• Dynamic and supportive team culture.
• Career development opportunities within the wellness industry.

Outreach Recruitment Agency