Client Services Specialist

• Overall responsibility for management of a portfolio of (re)insurance companies.
• Responsible for ensuring that client companies under management comply with Malta Financial Services Authority regulations and filing requirements together with Solvency II legislation and guidelines
• Maintaining an on-going relationship with assigned clients and gaining an understanding of the clients’ business and industry.
• Responsible for processing bordereau, financial and management information for our clients to facilitate effective decision making.
• Account Management for specific clients:
• Review and/or preparation of Management Accounts, and any other ad hoc reports and budgets, forecasts etc. in a format prescribed by our clients.
• Preparation and timely filing of all regulatory and statistical reporting requirements including SCR calculations, QRT submissions and coordination of the annual ORSA.
• Preparation of client companies’ year-end financial statements and liaising with external auditors.
• Monitoring and ensuring that each company complies with Malta Companies Act.
• Liaising with tax advisors, auditors, banks to ensure clients are in compliance with all relevant tax heads.
• Cooperate and liaise with the Head of Functions: Risk, Compliance, Actuarial and Internal Audit.
• Cash management and reconciliation in accordance with instructions provided by the Board, including liaison with the company’s banks and investment managers and the production of appropriate reports.
• Liaise with client service team to coordinate client board meetings.
• Client entertainment as part of regular Board visits, as required.
• Overall responsibility for organising and attendance of client board meetings including preparation and presentation of material.

• Mandatory: Hold a professional Accounting Qualification (ACCA etc.)
• Mandatory: 2-3 years+ post-qualification experience
• Mandatory: Be a strong financial accountant with good knowledge of international accounting standards
• Advantageous: Have experience of Malta Regulatory environment, including Solvency II regime
• Advantageous: Have experience of (re)insurance accounting preparation
• Advantageous: Knowledge of the insurance industry, including captive insurance
• Advantageous: Knowledge and experience in IFRS 17
• Excellent oral/written communication skills
• Professional outlook
• Team player
• Positive attitude
• Confident
• Organised
• Ability to work independently and within a team
• Ability to work to tight deadlines, producing high quality deliverables

Willis Towers Watson