Customs Clearance & Shipping Clerk

• Manage and coordinate all customs clearance activities for imports and exports in compliance with Maltese and EU regulations
• Prepare, review and submit all relevant customs documentation, including import/export declarations, certificates of origin, bills of lading and packing lists
• Handle and follow up on insurance claims related to damaged or lost shipments, coordinating with insurers and transport providers as required
• Monitor shipment schedules and proactively communicate updates on cargo status to internal stakeholders
• Ensure accurate tariff classification and valuation of goods in line with applicable customs requirements
• Maintain up-to-date knowledge of customs regulations, duty rates and trade compliance requirements, flagging any changes that may affect operations
• Coordinate with the warehouse team to ensure timely receipt and dispatch of goods
• Resolve any customs-related issues or delays, escalating where necessary
• Maintain accurate records of all shipping and customs documentation for audit and reporting purposes
• Support the Procurement & Logistics Manager with administrative and operational tasks as required.

• Have previous experience in customs clearance, freight forwarding or shipping operations
• Be familiar with Maltese and EU customs legislation, import/export procedures and Incoterms
• Have a high level of attention to detail and strong organisational skills
• Be able to work to tight deadlines and manage multiple shipments simultaneously
• Be a strong communicator with good interpersonal skills
• Have experience working with customs software and freight management systems
• Be proficient in Microsoft Excel and other MS Office applications
• Be fluent in written and spoken English; knowledge of Maltese is an asset
• A pleasant personality with a proactive and solutions-oriented mindset.

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