Product Owner - Experience
Casumo View all jobs
- Swieqi, Malta Island Skopje
- Permanent
- Full-time
Nowadays, we're on the hunt for a dynamic and structured Product Owner for our Experience (Acquisition & Retention) team!Position Overview:
As Product Owner within the Product Management Department, you will play a critical operational role in delivering the Experience Team roadmap. Working under the strategic direction of the Product Manager, you will translate roadmap initiatives into clearly defined, prioritised, and actionable work for the development team. You will own the team backlog, ensure sprint readiness, and drive day-to-day execution to deliver value efficiently and predictably.While the Product Manager focuses on strategy, vision, stakeholder alignment, and long-term roadmap planning across Acquisition and Retention, you will ensure that delivery is structured, prioritised, and aligned with those strategic objectives.Responsibilities:Product Ownership & Delivery:Collaborate with the Product Manager to align on product strategy, goals, and key initiatives.Translate high-level roadmap initiatives and business requirements into detailed user stories with clear goals and success criteria.Ensure features are well-defined, technically feasible, and delivered to agreed timelines and meet the expectations.Prioritise backlog items to maximise value delivery across Acquisition and Retention, ensuring alignment with strategic focus areas.Act as the primary point of contact for the development team on day-to-day product queries and clarifications. Work with cross-functional teams (Legal, Compliance, Engineering, Design) to clarify details and implement solutions.
Participate in sprint planning, refinement sessions, reviews, and retrospectives to ensure effective execution.Stakeholder Management:Provide regular updates on delivery progress, risks, and dependencies to the Product Manager and relevant stakeholders.Facilitate workshops and refinement sessions to clarify requirements and align on scope.Ensure transparency around backlog priorities and sprint commitments across Acquisition and Retention initiatives.Requirements:Essential Skills & Experience:Proven experience as a Product Owner or similar role in iGamingStrong knowledge of the Acquisition and Retention domains, including player journeys, game integrations, bonus mechanics, and operational constraintsExperience working with Agile development teams and managing backlogsStrong technical literacy, with the ability to read and interpret API and technical documentation, understand architectural trade-offs, anticipate delivery risks, and communicate effectively with engineering teamsAbility to balance technical feasibility, regulatory compliance requirements, and business priorities when making execution-level decisionsSolid communication and leadership skillsProven stakeholder management and problem-solving skills, with the ability to navigate complexity in a regulated environment.Desirable Skills:Experience working with Smartico (or similar CRM/engagement automation platforms) is a strong advantage.Familiarity with industry regulations and compliance standardsProduct ownership certification (CSPO, PSPO, or equivalent).Experience in the iGaming or similar regulated technology sector.Think we're a good match? Apply now!The PerksBeing a part of the Casumo group provides an unparalleled experience. You'll find yourself surrounded by the brightest minds within the most inspiring and collaborative office spaces! In addition to that, you'll enjoy:Malta Office:Private health insuranceWellness incentives, including a fitness allowance and mental well-being servicesFlexible national holidays: public holidays mean more time off, choose how and when to enjoy them!2 weeks Work From Anywhere (10 days), increased to 4 weeks (20 days) after longer duration of employment within the Company: explore the world while working remotelyGourmet lunches and healthy snacks prepared by our in-house chefVariety of discounts from local vendorsAccess to some of the greatest tools and platforms for developing your professional skills and building success within your roleA range of training courses, known as Casumo College, for continuous learning and growthSocial events for building strong relationships with colleagues from all across the organisationMacedonia Office:Private health insuranceWellness incentives, including a fitness allowance and mental well-being services2 weeks Work From Anywhere (10 days), increased to 4 weeks (20 days) after longer duration of employment within the Company: explore the world while working remotelyOffice lunches - three times per weekAccess to some of the greatest tools and platforms for developing your professional skills and building success within your roleA range of training courses, known as Casumo College, for continuous learning and growthSocial events for building strong relationships with colleagues from all across the organisationOur ABC values:ASPIRE
At Casumo, "aspire" means pushing beyond the ordinary and transforming obstacles into stepping stones. Challenges are our breakfast of champions, and comfort zones are out of bounds. Mediocrity? Left behind. Our mantra? Dream big, aim high, and always be ready for the next adventure in innovation.BELIEVE
Belief at Casumo isn't just a feel-good sticker; it's the glue that binds us. Turning "me" achievements into "we" victories, we're a tight-knit crew of dreamers, doers, and relentless supporters. With a high-five arsenal and a trusty cheerleading squad, we're on a mission to prove that together, we're not just strong; we're Casumo strong.CARE
Care is our secret ingredient, the cherry on top of our game. It's not only about ensuring our players have a blast (responsibly, of course); it's about weaving a fabric of support so tight, even the toughest challenges can't tear us apart. From tailoring player experiences to being there for each other, we're all about creating memorable moments.