
Seabank - Front Office Agent / Night Auditor 2026
- Mellieħa, Malta Island
- Permanent
- Full-time
- 🏥 Private health insurance
- 💳 Exclusive discount card across our restaurants, outlets, and partner brands (Hard Rock, Starbucks, and more)
- 🚀 Training & development opportunities to grow your career
- 🎉 Team events & employee recognition initiatives
- 🔄 Internal mobility across our hotels, restaurants, and retail concepts
- The Front Office Agent / Night Auditor is responsible for checking-in and checking out guests at the hotel.
- Manage online, telephone and in-person room reservations.
- Respond to guests’ issues and complaints in a friendly manner.
- Promote all Hotel Sales and in-house facilities.
- Provide good filing system, accurate end of shift hand over.
- Organize desk and front office reception area.
- Ensure that all reservations and cancellations are processed efficiently.
- Report any maintenance, breakage, or cleanliness problems to the relevant manager.
- To administer the general petty cash system and float in an accurate manner.
- Previous experience working as a receptionist in a hotel / busy environment considered to be advantageous.
- Verbal and written communications skills in English and any other European Language, preferably German, French or Polish.
- Good time management.