IT Support

Baxter

Marsa, Malta Island
Permanent
Full-time

1 month ago

This is where you save and sustain livesAt Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.Main Duties & responsibilities:

Provide onsite and desk-side support services to end users.
Build, configure and troubleshoot Install standard image on Customer PC and laptop applications and hardware components.
Support meeting room environment and video conferencing.
Support printers, scanners, and other peripherals.
Support mobile devices, such as iPads, iPhones, and Android devices.
End-user data back-up and restoration when required in the course of a service incident.
Smart hands support for data center equipment.
Replace defective components cards in data center equipment as advised by TCS Tech Support e.g., Remove a module and replace it, reconnecting patch cables. Daily tape change in support of local Backup Routine in required sites.
Excellent hands-on experience in installation and troubleshooting DC equipment’s, Rack and Stack of the DC equipment/cable.
Excellent communication is mandatory in English and Local language.
Desktop Support: Remote EUC
Provide Desktop support services to end users remotely.
Must have experience of using a Call Logging system like SNOW, Remedy etc
Must have good working knowledge of Windows 7/10 and related Working knowledge of current and legacy hardware platforms. Experience with building, configuring, replacing and troubleshooting PC, Laptop hardware components, Windows OS, Microsoft Apps and other day-to-day use applications such as VPN, Adobe etc.
Familiarity with Microsoft SCCM
Basic troubleshooting of Laptop hardware

Qualifications:

High school pass out as minimum qualification and well-versed in desktop support experience.
Advanced English and Maltese Language, written and spoken.

Reasonable AccommodationsBaxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the here and let us know the nature of your request along with your contact information.Recruitment Fraud NoticeBaxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our .

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