German Speaking Travel Agent

Eco Plus Solutions AB View all jobs

  • Mosta, Malta Island
  • Permanent
  • Full-time
  • 4 days ago
  • Apply easily
Are you a fluent German speaker with a passion for the global travel sector? Do you excel at resolving complex logistical challenges while delivering elite service in a high-velocity, international environment? Establish your professional footprint in the heart of the Mediterranean.We are identifying dynamic Travel Consultants to join an exclusive mandate for a world-renowned international airline. Based at our state-of-the-art operations center in Mosta, you will serve as the definitive voice of a global aviation leader, orchestrating the travel experiences of German-speaking passengers worldwide.The Mandate: Architecting the Passenger JourneyAs a Travel Consultant, you move beyond basic support to manage the end-to-end travel lifecycle. Your objective is to ensure operational excellence and passenger satisfaction through high-touch consultancy.
  • Omnichannel Advisory: Facilitate high-level inbound inquiries via telephony, digital correspondence, and synchronized chat regarding premium flight bookings, logistics, and elite loyalty programs.
  • Logistical Management: Execute new reservations, complex modifications, and cancellations with forensic precision.
  • Technical Consultancy: Provide authoritative guidance on international travel regulations, visa protocols, and evolving airline policies.
  • Agile Problem Solving: Resolve intricate travel itineraries and provide strategic assistance to passengers during schedule disruptions or operational changes.
  • Service Integrity: Ensure every interaction upholds the premium brand standards of a global leader in aviation.
Candidate ArchetypeWe seek resilient, service-oriented professionals who harmonize technical aptitude with a sophisticated interpersonal style.
  • Linguistic Mastery: Near-native/Fluent German (C1 minimum) and a professional command of English (B2 minimum) for international corporate integration.
  • Professional Background: While experience in tourism or premium customer relations is an asset, it is not a prerequisite. We provide comprehensive, expert-led professional training.
  • Digital Literacy: High comfort level navigating multifaceted software suites and global distribution systems simultaneously.
  • Core Mindset: A proactive, empathetic, and professional attitude, with the ability to maintain composure in high-stakes situations.
  • Operational Commitment: Readiness to operate full-time on-site at our Mosta innovation hub.
Executive Benefits & The Malta AdvantageOperating within one of Europe's most iconic island nations offers significant professional and lifestyle advantages:
  • Competitive Remuneration: An attractive, stable monthly income tailored to recognize your specialized bilingual expertise.
  • Holistic Protection: Comprehensive Private Health and Life Insurance coverage effective from your commencement date.
  • Executive Relocation Suite: We offer a structured relocation framework designed to ensure a seamless transition to the Mediterranean (specifics provided during the interview phase).
  • Career Trajectory: Transparent pathways for internal promotion and vertical growth within a global organization.
  • Vibrant Ecosystem: Collaborate within a multicultural, high-energy environment alongside professionals from across the globe.
Why Malta?With over 300 days of sunshine annually and a cost of living notably more favorable than many Central European capitals, Malta offers an unparalleled quality of life. From historic architecture to a thriving coastal social scene, you will build your career in a premier European tech and tourism hub.Application ProtocolIf you are prepared to redefine your professional horizon in one of Europe's most beautiful destinations, we invite you to apply.

Eco Plus Solutions AB