German speaking reservations agent in Malta w/Relocation bonus

• Handle incoming reservation inquiries via phone, email, and online platforms.
• Assist guests in making, modifying, and canceling reservations accurately and efficiently.
• Ensure all reservations are processed accurately in the booking system.
• Manage room inventory and maximize occupancy through effective yield management techniques.
• Provide personalized assistance to Italian-speaking guests, addressing their inquiries, concerns, and special requests promptly and professionally.

• German C2 level
• English C1 level minimum
• Previous experience in reservations, customer service, or hospitality is preferred but not required.
• Strong communication and interpersonal skills, with a customer-focused approach.
• Excellent organizational and multitasking abilities, with attention to detail.
• Proficiency in computer applications, including reservation systems and Microsoft Office Suite.
• Ability to work efficiently under pressure in a fast-paced environment.
• Flexibility to work shifts, including evenings, weekends, and holiday

Cross Border Talents