Solutions Implementation Specialist
- Malta Island
- Permanent
- Full-time
- Design and implement software solutions aligned with customer requirements.
- Configure, manage, and update software solutions to ensure optimal performance and alignment with evolving business needs.
- Oversee data extraction, transformation, and loading (ETL) processes; present and integrate business data into available platforms for reporting and analysis.
- Develop and execute test plans and test cases to validate system functionality, ensuring compliance with usability standards.
- Lead User Acceptance Testing sessions with clients, document results, and facilitate the integration of feedback into final solutions.
- Collaborate with stakeholders to assess, interpret, and document business and functional requirements for solution development.
- Estimate time and resources required for deliverables, and plan execution accordingly to meet defined deadlines.
- Provide operational support and issue resolution for live solutions, ensuring compliance with service agreements and customer satisfaction.
- Contribute to the creation, review, and maintenance of up-to-date technical and customer-facing documentation.
- Work alongside the commercial team to provide technical expertise during pre-sales discussions and solution proposals.
- Actively mentor junior team members, promoting knowledge sharing, code quality, and professional development across the team.
- A university-level qualification in Computer Science, Information Systems, or another IT-related discipline.
- Industry-recognized IT certifications are highly desirable.
- Proven background working with SQL and database technologies, along with experience in delivering, supporting, and operating customer-centric solutions.
- Strong grasp of the Software Development Life Cycle, including familiarity with various development methodologies and frameworks.
- Demonstrated ability to design and implement data models and business processes, as well as configure, manage, and support automation tools and database platforms.
- Meticulous attention to detail, with excellent analytical thinking, problem-solving capabilities, and presentation skills; adept at time management and team collaboration.
- A proactive approach to sharing knowledge and delivering training to ensure clients can successfully adopt and utilize Business Process Management (BPM) solutions.
- Willingness to foster long-term client relationships, proactively identify areas for process improvement, and assess the impact and performance of implemented solutions.
- Alignment with our core values: a proactive mindset, commitment to ongoing learning, and a strong drive to contribute to both personal and team success.