Network & Security Team Lead (Tech & InfoSec)

• Leading the Network and Security Team's day to day operations by establishing Team Sprints, following progress and guiding the team members to successful completion of their tasks.
• Ensuring quality of service and compliance according to industry standards (ISO27001:2022).
• Project manage and lead the Strategy projects involving the Network and Security Team whilst keeping in-line with the project timelines and technical documentation required.
• Reporting to the Head of section on a regular basis on the work in-progress and work completed.
• Coordinating team resources to ensure the continuity of technical support and the company's Systems.
• Provide technical guidance and mentoring to the Network and Security Team members.
• Provide technical sessions to the staff to ensure compliance with procedures.
• Coordination of technical projects with 3rd party suppliers whilst ensuring proper requirement gathering and completion of projects.
• Lead the team by example whilst ensuring team spirit and instilling respect towards colleagues.
• Developing the team members to achieve more and pushing the team to new heights.
• Sharing all technical aspects with your Head and team members via WIKI documentation and verbal communication
• Managing and maintaining the IT Systems, providing support and resolving issues in order to ensure stable operation, availability, integrity and reliability.
• Administration of the Unit's office and Microsoft SQL database applications.
• Administration of the Unit's Microsoft 365 email communications, including EU and Non-EU communication methods.
• Maintenance and supporting security communications equipment, such as CCTV, Access Control and PABX systems.
• Managing and co-ordinating system applications and Server and Network hardware upgrades.
• Writing and maintaining documentation for IT Systems installation and configurations, operations, development, and data management in accordance with the policies and procedures, while guiding the team to maintain documentation.
• Ensuring that servers' backups, and monitoring system health is performed by the team
• Creating and maintaining user accounts and assigning permissions through Active Directory and other application systems.
• Proposing improvements to systems and processes.
• Providing second level support to staff and training to users when required.
• Liaise with providers of hardware, software maintenance and software development.
• Participation in the Procurement of IT equipment and software through the Malta Government eTenders system.
• Reviewing Service Level Agreements and ensuring that SLAs agreed with ICT Suppliers and Software Companies are adhered to.
• Supervision of the ICT support officer engaged within the Administrative and IT section.
• Producing technical design ideas for new technologies.
• Providing after hours support for planned maintenance when required.
• Performing tasks and projects as assigned from time to time by the Head of IT, Director and / or Deputy Director.
• Assisting the client in Maltese court on IT related matters where there is the need.
• Developing and maintaining of the Unit's information Security policies and procedures.
• Analyse, plan and co-ordinate all the work required in relation to the Unit's system security.
• Coordinate and assist in the monitoring and investigation of security alerts, audit logs and reports and manage IT security incidents.
• Conduct periodic vulnerability/penetration tests/audits and investigate potential or confirmed security risks.
• Implement, manage and administer the SIEM system (security information and event management).
• Manage IT Security tools such as anti-virus, anti-malware, web filtering and email anti-spam.
• Delivery of Information security awareness training to all employees.
• Research, implement and maintain new technology initiatives to improve the Unit's security systems.
• Executing the DR plan when the BCP has been triggered, even when out of office hours together with the BCP team.
• Development and maintenance of the Units Business Continuity Plan and Disaster Recovery Plan including hardware, software, connectivity and web services.
• Assessment of the Business Continuity implications of proposed technological and organisational changes and coordinating any revisions to the Business Continuity Plan and Disaster Recovery Plan
• Training the Unit's employees with specific Business Continuity responsibilities to fulfil their assigned responsibilities of the Business Continuity Plan and Disaster Recovery Plan
• Ensuring that all technical components of the Business Continuity Plan and Disaster Recovery Plan are successfully tested at least annually or whenever significant changes are made to those components
• Document policies, standards and procedures related to IT security, IT Risk and Business Continuity and Disaster Recovery Plan.

• The chosen candidate must be in possession of a University Degree at (MQF level 6) in Computer Science coupled with 5 years' experience (incl. 1 in a senior role) relevant to this post OR in possession of a diploma at (MQF level 5) in Computer Science coupled with 7 years' experience relevant to this post.
• Candidates with longer working experience relevant to the role will be preferred.
• The selected candidate must have experience in maintaining and managing an IT Infrastructure in the following areas: Network (LAN, WAN), Storage and Backup, Active Directory and Windows Systems Administration.
• Must have knowledge and understanding of Network Optimization Solutions.
• An advanced understanding of IP Networks, network components and troubleshooting using tools to diagnose and resolve issues.
• Expertise in anti-virus software, intrusion detection, firewalls, and content filtering.
• Knowledge of risk assessment tools, technologies, and methods.
• Knowledge of disaster recovery, computer forensic tools, technologies, and methods.
• Experience in developing contingency plans to deal with organizational emergencies.
• Experience in industry technologies such as CCNA and MSCA would be considered an asset.
• Being proactive and showing a positive attitude towards the duties and colleagues.
• Be expected to be confident in managing highly complex processes, involving cross-functional teams.
• Be confident and articulate communicator capable of driving strong collaboration across multi-disciplinary functions.
• Be strong in analytical, problem solving and planning skills.
• Be customer-service oriented.
• Be able to work in a fast-paced, changing environment.
• Be a good communicator in both the Maltese and English Language.

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