Food and Beverage Supervisor

Valletta, Malta Island
Permanent
Full-time

1 month ago
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Job SummaryWe are seeking a dedicated and professional Food and Beverage Supervisor to join our team at our Under Grain. The ideal candidate will have experience in a supervisory role, with Michelin standards, will be responsible for overseeing the daily operations, and leading a team of service staff. The chosen candidate will play a key role in delivering high-quality service, and upholding our commitment to excellence.Responsibilities:

Acknowledging the guests/residents, hosting, greeting and seating guests/residents
Ensuring a consistently high standard of service, smart and well-trained staff who are directed and coached at all time
Dealing with any guest who is complaining by adopting a caring and efficient manner and to follow up any cases reported by staff
Be efficient, and friendly in all communications when dealing with guests and colleagues
Conduct on the job training and ensure that standards, behaviour and proper grooming is adhered to at all times
Forward any suggestions which will help the department move forward
Ensure that weekly and daily cleaning schedules are adhered to
Be responsible for all money transactions, cash float and billing procedures
Ensure that the proper hygiene standards are adhered to at all times

Requirements:

Skilled within the requested field with a minimum of 2 years' working experience in a similar environment, with Michelin standards
Strong leadership skills
Excellent verbal communication skills and good level of English language
Has a natural flair and confident to speak to guests
Excellent grooming standards
Willing to work flexible hours

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