Sales Marketing Coordinator

• Answer client / bookers questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants etc.)
• Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
• Responsible for coordinating internally with the sales & marketing team.
• Generating reports, preparing proposals, collections details, coordinating with clients & suppliers.
• Prepare sales and marketing-related documents throughout the sales and marketing process (e.g., proposals, contracts, banquet event orders)
• Manage and maintain sales executives and managers schedules, appointments and travel arrangements.
• Responsible for all purchase orders, barter agreements and administrative documentation.
• Assist sales team by managing schedules, filing important documents and communicating relevant information.
• Meets with clients in the absence of the Director of Sales and Marketing or Sales Team to effectively and professionally convey details of the sale to the client.
• Perform hotel site inspections with potential clients.

• Strong administrative skills , organisational skills and ability to handle multiple projects
• Excellent communication skills; both written and verbal
• Working knowledge of standard office administrative practices and procedures.
• Understanding of the sales and marketing function
• strong interest in hotels and sales and marketing function

IHG Hotels & Resorts