Our valued client, a distinguished private insurance company with a close-knit team, is seeking a dedicated Non-Motor Claims Handler to join their team in Malta. This is an excellent opportunity for someone with a background in Insurance Claims, particularly within the Insurance or Pensions sectors. The company prides itself on providing tailored insurance solutions with a focus on integrity and exceptional customer service. If you have solid claims handling experience and are eager to contribute to a collaborative and professional environment, we would love to hear from you.DUTIES AND RESPONSIBILITIESManages non-motor insurance claims efficiently from inception to conclusion, ensuring customer satisfaction.Assesses claims to determine coverage and liability based on policy terms and conditions.Corresponds with clients, intermediaries, and third parties to obtain necessary information for claims processing.Investigates claims thoroughly, gathering relevant documents and evidence.Prepares claim files and reports, ensuring accuracy and completeness.Maintains strong relationships with clients and colleagues to facilitate smooth claims resolution.Adheres to company policies, procedures, and regulatory requirements.CANDIDATE PROFILEMinimum of 1 year experience in handling insuranceHigh level of accuracy and attention to detail.Proficiency in MS Office systems required.Excellent customer service and professional communication skills.Effective multitasking ability.Strong team collaboration skills with a proactive problem-solving approach.Sound understanding of cost control measures and adherence to delegated settlement authorities.COMPANY BENEFITSAnnual performance bonusLife insurance (2x annual salary)International health insuranceSummer hours and hybrid working (according to company necessities)Yearly eye screeningParking (after 6 months' probation)Payment of professional membership fees (e.g., CII)Education awards for professional qualificationsSponsorship for job-related training40% discount on personal insurance policies (after 6 months' probation)Employee Assistance Programme (confidential support service)Due to the high volume of applications received at GRS Recruitment, only shortlisted candidates will be responded to.To apply for this position, please email your CV to Michelle Cooper, quoting the above job reference or call +356 27780664 for further information.
