Senior Account Manager

Sliema, Malta Island
Permanent
Full-time

1 month ago

At Trustly, we're passionate about simplifying the way people transfer, pay, and get refunded online. Our payment solutions serve merchants in various industries. This includes E-com, Financial Services, Gaming and Travel - linking the world's top brands with millions of consumers who expect security and convenience.Our people are from all corners of the globe, and this we're proud of. We strongly believe that diversity is what helps us create solutions that are more inclusive. Making sure that we're constantly innovating. Our fast-growing team is headquartered in Stockholm, Sweden with additional offices across Europe and the Americas. Together, we are modernizing payments and the work you'll do here will make a lasting impact.About teamThe Account Manager Team plays a crucial role in our organization's success by serving as a bridge between our company and our valued clients. The team is responsible for cultivating and maintaining strong client relationships, ensuring client satisfaction, and driving business growth.About the roleAs part of our growth strategy, we are looking for a highly motivated Account Manager to join the Gaming Account Development team in our Malta office.This position is critical in building and maintaining long-term relationships with large international clients across the Gaming vertical. You will be responsible for a portfolio of Trustly merchants in the Online Gaming (gambling and betting) vertical. The responsibility includes the commercial relationship between Trustly and the merchants, with your objective being to grow the engagement and revenue generated from each of the merchants in your portfolio. You will be the main point of contact and work actively to increase Trustly's share of wallet of payments on their sites as well as driving product and market penetration with each account. To be successful in this role you will need to collaborate with product leaders to build a thorough understanding of Trustly's product suite as well as invest time to understand the business and build relationships with the merchants that are under your management. You will report directly to the Head of Gaming Account Development and will be a part of a team of 5 Account Managers based in Malta. \nWhat you'll do

Manage up-and-cross sell towards existing customers (upselling new markets, products or functionalities that Trustly offers as well as upsell to new brands/markets launched by merchants)
Identify revenue growth opportunities with your respective portfolio of merchants
Take ownership of commercial negotiations and other supporting activities with respective customer
Build relationships and long-term strategic cooperations with assigned customer accounts
Work thorough analysis of various pricing models with regards to pricing negotiations
Work towards achieving the individual targets and reaching the department KPIs
Attend industry events

Who you are

Business developer at heart with proven track record of successfully closing deals and reaching revenue targets
3-5 years of experience in sales or business development roles in fintech, SAAS, payments, gaming, or IT industry
Great in building and maintaining relationships with various levels of stakeholders in your client base and the industry
Hard-working, ambitious, dedicated and willing to go the extra mile to successfully close a negotiation and maximise the value of the deal
A very good communicator and have the ability to explain complex topics in a clear and understandable way
Humble with a strong business acumen
Take great pride in your work and strive for excellence with drive and endurance
Ownership mentality and accountability
Consider yourself great with numbers, analytical and able to use logic and problem-solving skills to find the relevant solutions
Fluent in English, both verbal and written and it's a bonus if you speak other languages

\nWe are looking for someone who is not afraid of voicing and acting on new ideas and values good communication with internal and/or external stakeholders. If you are passionate about working with different areas across the organization, then this would be an interesting role for you.Apply now, we would love to talk to you!

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